Shipping and Delivery

DELIVERY SERVICES

CHRISTMAS ORDER DELIVERY DEADLINES
Place you order by the dates below to ensure delivery by Christmas.

UK
Thursday 15th December 2022

Rest of the world
Thursday 3rd December 2022

 

UK 

Free Shipping 

Royal Mail Signed for 2nd class

2 - 4 working days delivery aim

Express delivery option available

 

USA 

Free Shipping on orders over £39

Royal Mail International tracked

3 - 5 working days delivery aim

 

Canada 

Free shipping on orders over £39

Royal Mail International tracked

3 - 17 working days delivery aim

 

Europe 

Free shipping on orders over £39

Royal Mail International tracked

2 - 11 working days delivery aim

 

Brazil, Ecuador, Saudi Arabia, United Arab Emirates, Australia, New Zealand, Russia

Free shipping on orders over £100

Royal Mail Tracked and Signed

3 -17 working days delivery aim

 

South Africa, Central America, South America, Bahrain, Qatar

Free shipping on orders over £200

DHL International Parcel

2 - 11 working days delivery aim

 

Processing Times

We endeavour to dispatch your order within 2 working days 

 

Duties and Taxes

If you are ordering from outside the UK, the price you pay to The Healing Tree of Life will exclude all relevant duties and taxes. As the recipient of the order, you may need to pay import duties and taxes directly to the carrier to release your order from customs. We are unable to advise on the exact amount, and recommend you contact your local customs office/tax authority before placing an order. 

Delays

For both UK and international orders, delivery may be delayed due to situations beyond our control, for example: Customs delays, adverse weather conditions or increase in demand. Our Customer Service Team will update you if anything changes with your order.

Restrictions

We are currently unable to ship to the following continents/ countries:

- Africa ( except South Africa)

- Asia ( except Bahrain, Saudi Arabia, Qatar, UAE)

- Costa Rica, El Salvador, Haiti

- Argentina, Columbia, Ecuador, Uruguay

- Oceania ( except Australia and New Zealand)

- Germany and Ukraine

 

 

Updated 8th November 2022