Shipping and Delivery
DELIVERY SERVICES
UK
Free Shipping
Royal Mail Special Delivery
2 - 4 working days delivery aim
Express delivery option available
US and Canada
Royal Mail International Tracked and Signed
3 - 17 working days delivery aim
Europe
Royal Mail International Tracked and Signed
2 - 11 working days delivery aim
Brazil, Ecuador, Saudi Arabia, United Arab Emirates, Australia, New Zealand, Russia
Royal Mail International Tracked and Signed
3 -17 working days delivery aim
South Africa, Central America, South America, Bahrain, Qatar
DHL International Parcel
2 - 11 working days delivery aim
Processing Times
We endeavour to dispatch your order within 2 working days
Duties and Taxes
If you are ordering from outside the UK, the price you pay to The Healing Tree of Life will exclude all relevant duties and taxes. As the recipient of the order, you may need to pay import duties and taxes directly to the carrier to release your order from customs. We are unable to advise on the exact amount, and recommend you contact your local customs office/tax authority before placing an order.
Delays
For both UK and international orders, delivery may be delayed due to situations beyond our control, for example: Customs delays, adverse weather conditions or increase in demand. Our Customer Service Team will update you if anything changes with your order.
Restrictions
We are currently unable to ship to the following continents/ countries:
- Africa ( except South Africa)
- Asia ( except Bahrain, Saudi Arabia, Qatar, UAE)
- Costa Rica, El Salvador, Haiti
- Argentina, Columbia, Ecuador, Uruguay
- Oceania ( except Australia and New Zealand)
- Germany and Ukraine
Updated 8th November 2022